Next Step in Care: Family Caregivers & Health Care Professionals Working Together

Why are Surveys Important for Quality Improvement?


These surveys give a realistic view of what is happening in the day-to-day practice an organization.  They help health care providers sort out problems that need considerable work from processes that appear to be working well and perhaps need only staff reminders to be on track. 

If the problems that arise through the survey process then become part of a multidisciplinary approach to solutions, staff’s day-to-day work should become more manageable and more satisfying. Utilizing the surveys can provide the feedback necessary to improve quality of care, increase patient and family satisfaction, as well as provide staff the tools needed to better manage patient transitions.

How to Use the Surveys

Hospital Surveys

Nursing Home Surveys

Home Care Agency Surveys

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