Next Step in Care: Family Caregivers & Health Care Professionals Working Together

Next Step in Care provides easy-to-use guides to help family caregivers and health care providers work closely together to plan and implement safe and smooth transitions for chronically or seriously ill patients.

Transitions are moves between care settings, for example, hospital to home or rehab facility, or the start or end of home care agency services. Because transitions are often rushed, miscommunication and errors can occur.

Next Step in Care materials emphasize careful planning, clear communication, and ongoing care coordination.


Featured Video:

"Discharge Planning is a Family Affair" is a glimpse at how even the best-intended discharge conversation can go horribly wrong. You'll find more information on the discharge conversation and suggestions for improvement, as well as other caregiving topics, on our videos page.



Featured Guide

A Family Caregiver’s Guide to Care Coordination” was featured in a New York Times article on coordinating the myriad care coordinators who may be involved in your family member’s (or your) health care. Paula Span’s article “The Tangle of Coordinated Health Care” explores the issue of multiple care coordinators—and not much coordination among them. For professionals interested in care coordination, there’s a guide for you, too: "A Professional Care Coordinator's Guide to Partnering with Family Caregivers.”


Durable Medical Equipment (DME): New Guide for Family Caregivers

Your family member needs a wheelchair, hospital bed, infusion pump, or diabetic supplies. Where do you get this equipment? Will insurance pay for it? Who will show you how to use it? How do you get it repaired or replaced?  Durable Medical Equipment (DME) can be one of the most important, but also most confusing, aspects of providing care at home. The "Durable Medical Equipment (DME)" guide is designed to help family caregivers better understand this equipment and more effectively work with health care professionals. 


Family Caregivers

If you are caring for a family member, click here for information that can help with patient transitions.

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Health Care Providers

If you are a health care provider (doctor, nurse, social worker, or therapist), click here for information that can help you and family caregivers.

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